How do I get Candy Crush to connect to Facebook?

Facebook connect is a tool used in the mobile versions of Candy Crush Saga. It allows players to synchronise their mobile game with their Facebook account.

Table of Contents Show

Advantages and Disadvantages[]
Fix Candy Crush can’t connect to Facebook
1. Update Candy Crush and Facebook apps
2. Unblock the app in Facebook
3. Change your password for King account
How do I sync my Candy Crush to Facebook?
Why won't my games Connect to Facebook?
How do you reset Candy Crush on Facebook?
How can I retrieve my Candy Crush progress?

For example: The player is at level 124 on Facebook, and he/she completes this level on his/her phone connected with Facebook, the next time he/she will play on Facebook, he/she will be at level 125.

Advantages and Disadvantages[]

This tool is useful if the player wants to play with different devices, but if the player connects his/her mobile version with Facebook, the mystery quests will disappear.

Gallery[]

Synchronisation when loading

Synchronisation when finished

Refresh the synchronisation

Trivia[]

The boosters are not synchronised.
If you use the daily booster wheel in a device, you can't spin it in others versions.

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How to fix Candy Crush can’t connect to Facebook

Last updated on February 24, 2020 by Barzrul

Candy Crush can’t connect to Facebook / King

Learn how to fix Candy Crush can’t connect to Facebook. If you are having problem connecting Candy Crush apps on your mobile with your Facebook account, there are few possible causes, they can be either your King or Facebook account or the apps itself having the issue. In this post, I will list down few possible fixes to the problem.

When you try connecting Candy Crush apps with your Facebook account, some of the common error messages you will see are as following: If you find other devices also having the same issue, it might not related to your end — maybe related to the server. Please confirm with at least two devices before proceed with the solutions below.

Sorry, you don’t have access to the Kingdom right now. Please try connecting again later.
Failed to connect to Facebook.
Oops, no internet connection.
Oops, something went wrong.

If you see any of the above error while trying to connect Candy Crush with your Facebook account, below tips might be able to help you. I was once, see some of the error and tips #3 below help me solve the problem. Let’s see which one work for you. Continue reading some of the possible solutions for your problem below.

Fix Candy Crush can’t connect to Facebook

I have seen a lot of people reported that they were able to solve the problem, some might say the uninstall and re-install back Candy Crush or Facebook apps. I would say this is not an efficient way to handle the issue. Below is the list of recommended steps of what you should do:

1. Update Candy Crush and Facebook apps

The most common solution is to update your Candy Crush and Facebook apps to the latest version. Go to the Google Play store or Apple Store and update both apps. Sometimes, it will take few minutes to hours to resolve the issue automatically. Still can’t connect to Facebook? Continue below.

2. Unblock the app in Facebook

Check whether Candy Crush is under the blocked apps. On your mobile, open Facebook app, go to the “Setting” –> “Blocking”, see if there is any apps been blocked. If there is no Candy Crush apps, try blocking the apps and unblock them. Then try re-connect Candy Crush with Facebook again. Still can’t connect? Continue below.

3. Change your password for King account

If you happen to notice that your problem arise after changing the password. Then try changing the password again and re-connect to Facebook. Open Candy Crush, go to your account and click “Forgot password”, key-in your new password and click “Connect” to Facebook. This method works for me.

You should be able to connect Candy Crush with your Facebook account by now. If the issue still persist, let me know in the comment below and we will re-visit any other possible causes and solutions.

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How do I sync my Candy Crush to Facebook?

From your device, open the Candy Crush game. The game will load and take you to a screen, with two buttons: “play” button and the “Facebook connect” button. Click the Facebook button to start synchronization with Facebook. But you might be asked to enter your Facebook Login details.

Why won't my games Connect to Facebook?

Open Facebook Settings (using the mobile app or website version). Make sure you have allowed the use of Facebook to sign in to third-party sites and applications (Setting & Privacy-> Settings->Apps and Websites-> tap on the Edit button in the Apps, Websites and Games section-> check if the setting is turned on).

How do you reset Candy Crush on Facebook?

Please email your game reset request to Player Support directly from the game by going to the game's Settings and Help Center, choose a topic and tap 'Contact us'. When you have received a reply from Player Support that the game has been reset, remember to delete and reinstall the app on your device before you open it.

How can I retrieve my Candy Crush progress?

Player Support can restore your levels manually! First make sure the game is connected to the Facebook or King account that you want to use in the game from now on. Send an email to Player Support from there so they can help you and manually restore the levels.