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Moisture in water-resistant Samsung phone or tablet's charging port Samsung devices will not charge if moisture is present in the charging port when it is plugged in. This is a preventative measure added to avoid corrosion, and you will still be able to charge with a wireless charger on supported devices. A popup message will display in the event a charger is plugged in while moisture is present in the charging port. Related Content The new features on your Samsung Galaxy XCover6 Pro Design The Galaxy XCover6 Pro maintains a thin and light feel alongside military-standard durability. This phone’s rugged design meets the demands of frontline workers and includes the following features: Water resistant and dust-proof: With a rating of IP68, the Galaxy XCover6 Pro can survive a total of 30 minutes under water at 1.5 meters. Anti-s Program the keys on your Galaxy XCover6 Pro Program the XCover key and Top key The XCover key is the large button on the side of your Galaxy XCover6 Pro. It can be set to perform different functions, such as initiating push-to-talk communications between your colleagues or turning on your flashlight. You can easily customize this key to meet your needs. Navigate to and open Settings, and the Samsung DeX mode will not start On phones that were set up by Knox Customization Configurator, Samsung DeX may fail to start. Typically only phones that are issued and administrated by a business will be customized with Knox. When trying to use DeX, the phone will simply mirror its screen to the monitor. You'll need to check if the phone was configured this way, and if it was, yo Galaxy phone or tablet's GPS signal is lost There are several reasons why a phone's or tablet's GPS signal may not work properly, such as a communication failure with the satellite. Other times, it could be because your Location is disabled or because you are not using the best Location method. Galaxy phone or tablet Wi-Fi connection issues Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Share Video 224 people found this helpful. Was this content helpful? Yes No Please take our brief survey. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your selection. Please tell us why. Please help us improve by selecting a reason below. My issue is with the:
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Want help right away? Email as a contact option was discontinued as of April 3rd, 2019. Please contact us via Live Chat for a faster response. How long should you wait to charge your phone after water damage?Do not charge the phone until you are certain it's dry. Charging a device with liquid still inside it, or in the ports, can cause further damage. Apple suggests waiting at least five hours once a phone appears dry before charging it (or until the alert disappears).
Will a water damaged phone ever work again?The water may spread, penetrate and damage more sensitive components while shaking it. Even with that, you still can't turn on or use your phone. You need to keep it somewhere and wait for a few days (usually 2 or 3) to let it dry out completely.
Can you charge a water damaged phone?“Do not charge it. Do not plug it in to see if it works. If it's on, electricity will flow, it will touch the water that's inside and that's when your fry the (circuit) board,” he said. This is also true even if your phone is still working after it was dropped in water.
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