Did you know that if you have completed your business address within the “About” section of your Facebook Page, then like it or not, people can publicly write a review and rate your business on Facebook? Show
How To Write A Facebook Review For Business PagesFollow the steps below to write a Facebook review (if the page has this feature available). 1. Visit PageVisit the Facebook Page that you wish to write a review for. 2. Click On The StarsYou will see a star rating under the Cover Image on the left hand side of the Page Timeline.
Click on the stars to be taken through to the Review Page. 3. Select the “Write A Review” ButtonSelect the “Write A Review” button on the right hand side of the Page. 3. Write A ReviewWrite your review and allocate an appropriate star rating. Make sure you leave the audience as “Public” so that it can be seen by everyone that visits the Page. If you only want your review visible to friends,
then select “Friends” as the audience. 4. Press SubmitYour review will then go live on the
Facebook Page and your review will be visible as per the audience you selected (as per these example below). Your star rating will only be included within the average user rating if you shared it publicly. Try It Yourself – Write A ReviewIf you found these instructions or any of the other services I have provided for you over time to be of value, then I would really appreciate it if you could write a review on the Impactiv8 Facebook Page. Share These InstructionsIf you would like to get more reviews for your Facebook Page, then the best thing you can do is ask your customers or clients to rate your Facebook Page! This is
particularly important if you don’t have many reviews and those reviews don’t accurately reflect what you believe the overall rating of your business should be. You don’t have to ask everyone either. Targeting your happiest clients is a great way to ensure you get your star rating up to the kind of rating it deserves! 🙂 Social media plays an important role in running your local business today. With almost 3 billion users, it’s no question that your potential customers are using Facebook. Every business should have an active Facebook business page to easily connect with potential customers. Facebook is particularly crucial for local, service-based businesses. A Facebook business page lets you keep your customers up-to-date about your company, allows you to interact with them, and enables them to leave reviews and feedback. A Facebook business page also improves your SEO rankings, making you appear higher on search result pages. There is no doubt that potential customers are using Facebook to search for your business. They’re looking at your profile and customer reviews and comparing you to your competitor to decide who to buy from. Let’s understand how Facebook reviews help your business and how you can promote your business on Facebook. How Facebook Reviews Impact Business
Small businesses worldwide rely on Facebook and Google reviews as the new word-of-mouth. Positive reviews on Facebook will increase your chances of getting new customers because online reviews build trust. Your ideal customers are not only paying attention to your star rating but also reading the reviews left by customers and how you, as a business owner, respond. Even if you have a few poor reviews sprinkled in, a thoughtful response shows that you value their feedback and will take action to fix the situation. 84% of people trust online reviews just as much as personal recommendations. These positive reviews are testimonials for your business from real customers. Now that we know how much they matter, let’s look at the ins and outs of Facebook reviews.
How to Enable Reviews on Your Facebook Business PageIf you search for a company on Facebook, you’ll see a star rating correlating to their business listing. You might wonder how they got that! Once you have a Facebook Page set up for your company, you’ll want to ensure your page is configured to receive star ratings and reviews. Your reviews might be hidden, which means you’re missing out on the chance to snag some stellar comments! How to enable reviews on your Facebook Business Page:
How to Get the Reviews Tab to Show Up on Your Facebook PageAfter your Facebook page is capable of receiving reviews, you’ll want to make it as easy as possible for your audience to access the feature. Facebook allows Page Managers to customize their tabs on the left-hand side of the page, and you can make one of those tabs feature “Reviews” for easy access. Here’s how to get the Reviews tab to show up on your Facebook Page:
You can now order your tabs as you’d like them to appear on your page. The more importance you place on getting reviews, the higher on the list you may want to put it. Just hover over the tab until your cursor becomes the little hand symbol, then click and drag the tab to the position you’d like. How to ask for Facebook reviewsOnce you’re set up to receive Facebook reviews, you can gently push your customers to leave their thoughts and recommendations. Customers often don’t realize how critical their reviews are to their favorite businesses. 7 out of 10 customers will leave a review if asked to do so. That means all you need to do is ask, and you shall receive. If asking for Facebook reviews sounds uncomfortable, know you’re not alone. Many business owners have trouble with this part, but luckily, we have some ideas to help you.
Troubleshooting Facebook reviewsYou may run into complications with your Facebook reviews. Maybe you’re getting bad reviews from someone who is not a customer, or the review isn’t truthful. You can report these reviews to Facebook for an independent review. Facebook will evaluate it and decide if the review will be removed. Learn more about removing negative reviews from your Facebook page. How to respond to negative reviewsResponding to reviews is a critical part of your social media presence. Customers want to see your response to positive and negative reviews. Although, we can all admit that responding to negative reviews is the most difficult. When responding to negative reviews, acknowledge their concerns, commit to improving the situation, and then take the conversation offline. You can use a template like this: “Thank you for your review. Customer satisfaction is really important to us, and we’re sorry that we may have missed the mark. We’re working with our team to remedy the situation, and we will reach out to you with the next steps.” Responding to your reviews helps solidify your online reputation. Whether they are positive or negative reviews, thoughtful responses should be part of your social media marketing strategy. How to turn off Facebook reviewsBefore you turn off your Facebook reviews, consider the repercussions. Consumers often view a lack of reviews as a deterrent to hiring a company. So unless you’re in an extenuating circumstance, reviews should likely be left on. However, if you do need to turn off your Facebook reviews, you can do so in your Facebook settings. Keep in mind that other review sites, like Google, will not let you turn off reviews. Improve your social media reputation with BroadlyThere are plenty of ways to let customers know you’d like to receive more Facebook reviews, and one of those ways is to express how helpful they are to your business’s success. Broadly can help you get more reviews and manage your online reputation across social media platforms from one platform. Schedule a demo today to see how Broadly can help you boost your online presence. Why can't I add Reviews to my Facebook page?How to enable reviews on your Facebook Business Page:. Click “Settings” at the top of your Page.. Go to “Edit Page” in the left-hand column.. Scroll down to “Reviews”. Click “Settings” next to the Reviews section.. Change the slider from OFF to ON.. “Save” changes.. How do I post a review on my Facebook page app?Tap in the top right of Facebook, then tap your name. Tap below your profile picture, then tap Review Posts and Tags. Tap Add to Profile on an individual post to approve it, or tap to ignore it.
How do I leave a review on Facebook 2022?Here's a step-by-step guide on how to leave a review on Facebook.. Log into Facebook.. Go to the page of the business you want to review.. Click the “Reviews” tab in the left-hand corner.. Click “Yes” or “No” when prompted at the bottom of the page under “Do you recommend (Business name)?”. Where is the review page on Facebook?At the top of your Page, click Settings. Click Edit Page and look for the Reviews section.
|