If you’re curious about the system requirements needed to run Slack, read on to learn which operating systems (OS) and browsers we support. For the best experience, we recommend using the latest versions.
Note: Slack updates these system requirements twice per year in March and September. Visit Slack’s support lifecycle to learn more.
Desktop
| OS | OS version | App version |
| MacOS | OS X 10.14 or above | 4.20.0 or above |
| Windows |
Windows 8.1 Windows 10 version 1909Windows 10 version 20H2 or above Windows 11 |
4.20.0 or above |
| Linux | Ubuntu LTS releases 18.04 or above Red Hat Enterprise Linux 8.0 or above |
4.20.0 or above |
Note: Starting March 1, 2022, Slack will no longer support Fedora Linux distributions.
Tip: If you’re running into issues with downloading the latest version of the desktop app, visit Update the Slack desktop app.
Mobile
| OS | OS version | App version |
| iOS | iOS 14 or above | 21.09.10 or above |
| Android* | Android 9 or above | 21.09.10 or above |
*We only support Android devices that have Google Play Services installed by default.
Web browser
|
Browser |
Browser version |
|
Chrome |
Version 90 or above |
|
Firefox |
Version 88 or above |
|
Safari |
Version 14.1 or above |
|
Microsoft Edge |
Version 90 or above |
Note: Google Chrome and Firefox are the only browsers that support huddles.
Learn more
To learn about when we stop supporting certain versions and to see a list of versions that will soon be blocked, visit Slack support lifecycle for app versions, browsers, and operating systems.
If you've forgotten your WeChat password but you've linked your mobile number, email address, QQ ID or Facebook to your WeChat, troubleshoot the problem by following the instructions below:
1. Log in via Mobile number and SMS code
(1) Tap More Options at the bottom of the WeChat login screen.
(2) Select Log in to Another Account.
(3) On the Log In via Mobile Number screen, select your mobile's region code and enter the correct mobile number.
(4) Tap Next, then tap Log in via SMS verification code.
(5) Tap Send and you will receive a SMS verification code from WeChat. Enter the SMS code and tap Log In.
2. Log in via linked email address and retrieved password
(1) Tap Unable to log in? at the bottom of the WeChat login screen.
(2) Tap Email Linked, enter your linked email address, and then tap Next.
(3) An email will be sent to your linked email address. Follow the instructions in the email to reset your password.
(4) To log in to WeChat, tap More Options at the bottom of login page > Log in to Another Account > Other Login Options > Log in via WeChat ID/Email/QQ ID > enter your email address and new WeChat password > Log In.
3. Log in via QQ ID and QQ password
(1) Tap More Options at the bottom of the WeChat login screen.
(2) Select Log in to Another Account.
(3) Tap Other Login Options > Log in via WeChat ID/Email/QQ ID .
(4) Enter your linked QQ ID and QQ password, then tap Log In.
Note: If you have forgotten your QQ password, you can retrieve your password by visiting aq.qq.com.
4. Log in via Facebook
(1) Tap More Options at the bottom of the WeChat login screen.
(2) Select Log in to Another Account.
(3) Tap Other Login Options > Log in via Facebook.
(4) Tap Connect To Facebook, enter the mobile number or email and Facebook password, and then tap Log In.
This article is for Google Workspace customers. Learn more about Google Workspace. If you use an iOS device for work or school, you might need to install the Google Device Policy app as a security measure. Your administrator can use this app to keep your organization’s data secure. You’re asked to install the app if: Expand all | Collapse all Step 1: Download the Device Policy app After you install the Device Policy app on your device, you need to set it up (see step 2 below).
Requirements
(Enable Safari in your device settings at SettingsGeneralRestrictions.)Download and set up the Device Policy app
Step 2: Set up the Device policy app
- Tap Google Device Policy .
- Select the Google Workspace account you want to use with the app. If you haven’t already signed into that account on your device, tap Add Account and enter your username and password.
- If you're a 2-Step Verification user, enter a verification code when prompted.
- Accept the Terms of Service.
- If prompted to install a security profile to keep your data safe, tap Download .
- Complete the steps below for your iOS version.
- When your web browser opens and tries to download the profile, tap AllowClose.
- Close your web browser and open your iOS settings.
- Tap Profile Downloaded.
- Tap Install NowInstall.
- If prompted, enter your passcode and tap Install.
- Tap InstallTrust to accept Remote Management.
- Tap Done. If your administrator needs to approve your device, you’ll receive an email. Wait until your administrator approves your device.
- Close your iOS settings and open the Device Policy app to complete the setup.
- Tap AllowInstall.
- If prompted, enter your passcode and tap Install.
- Each time you’re prompted, tap Install to continue.
- Tap Trust to accept Remote Management.
- When the profile is installed, tap Done.
If your administrator needs to approve your device, you’ll receive an email. Wait until your administrator approves your device. - If prompted, tap Settings and enter your Google Workspace password.
- If needed, tap Re-enter password and enter your Google Workspace password.
It can take a few minutes for your device to synchronize with the server. After you set up the Google Device Policy app, you might be prompted to enter your Google Workspace password in your device settings. If you use 2-Step Verification, use an app password instead of a regular password. For details, see Sign in using app passwords.
Manage the Device Policy app
Unregister your account from the Device Policy app
When you unregister your account from the app, all managed apps are removed from your device.
- Tap Google Device Policy .
- Tap Menu Unregister.
- Tap Unregister to confirm that you want to remove all data and apps associated with your account from your device.
- Tap Unregister to unregister your account from your device.
After you unregister your account, your username remains listed in the Device Policy app and you can register again at any time.
Remove your account from the Device Policy app
Before you can remove your account from the Device Policy app on your device, you need to unregister your account.
- Tap Google Device Policy .
- Tap Menu .
- Select your username and tap Manage Accounts.
- Tap Manage.
- Tap Remove for the account you want to remove.
- Tap Remove to confirm.
Delete the Device Policy app on your device
You can delete the Google Device Policy app in the same way you delete any app from your device. When you delete the app, the managed apps and restrictions set by your administrator stay on your device.
Troubleshooting
App installation problems
| I don't see Profile Downloaded in iOS settings. | Set Safari as your default browser.
|
| App installation failed. App Name is not available in your country or your device. | You're trying to install an app that is either unavailable in your country or on your device type. |
| App installation failed. Please check that you are logged into your iTunes account. | Your Apple iTunes account isn’t set up properly, your password has changed, or your iTunes account has been disabled. |
| App installation failed. Please enable app installation at Settings General RestrictionsInstalling Apps. | There’s an app installation restriction on your device and you can’t install apps. To enable app installation go to your device settings and tap GeneralRestrictionsInstalling Apps. |
App alerts and error messages
| Unable to open Safari | Apple Safari is disabled on your device. To install the Google Apps Device Policy profile, you need to enable Safari on your device at GeneralRestrictions. |
| New payload doesn't match old payload | You already have a management profile on your device. To fix the problem, remove the old profile by going to your device settings. Then, tap GeneralDevice ManagementGoogle Apps Device Policy Payload ProfileRemove Management. |
| You may be using a jailbroken device to access your work data, which your organization doesn't allow. | Your device might be jailbroken—a process that removes restrictions on a device. Your administrator has blocked access to corporate data on jailbroken devices. To fix the problem, you need to reset your device to factory settings. When you reset the device, make sure to back up your data first, and select Erase All Content and Settings to fully reset the device (Reset All Settings will not fix the problem). For help with backing up your data and resetting your device, see your device’s documentation or contact your administrator. |
| Install the latest version of Google Device Policy so you can access your work data. | You’re trying to access your corporate account from a device that doesn’t have the latest Google Device Policy app installed. To continue, install the Google Device Policy app. |
| "Google Device Policy" must be updated from the App Store so that you don't lose access to your work data | You’re trying to access your corporate account from a device that doesn’t have the latest Google Device Policy app installed. To continue, install the Google Device Policy app. |
| Security check passed. Tap here to minimize future notificaions by running "Google Device Policy". | The Google Device Policy app temporarily stopped running and restarted. You don’t need to do anything. Tap the notification to open the Google Device Policy app. |
| Couldn't automatically sync "Google Device Policy". Tap here to sync the device yourself. | The Google Device Policy app stopped syncing. Tap the notification to open the Google Device Policy app and sync your corporate account to your device. |
| "Google Device Policy" must be synced now do you don't lose access to your work data. Open Device Policy App to get work access. | The Google Device Policy app stopped syncing. Tap the notification to open the Google Device Policy app and sync your corporate account to your device. |
| To use Google Workspace on this device, first you will need to install a security profile to keep your data safe. | Your device isn’t registered for mobile management and managed by your administrator, so it doesn’t have a security profile installed. |
| App verification required (Error 403: emm_app_verification_required) | When you have advanced device management enabled, some apps might require you to connect with the Google Device Policy app, to ensure that the device policy profile is installed. To continue to use the app, tap Learn More to go to the Google Device Policy app, sign in if the Google Device Policy app requests it, and then go back to the app that you were using. |
Problems syncing work data
If your work account isn’t syncing to your device, check if the Google Device Policy app is set to refresh in the background and try to sync again if needed:
To turn on Background App Refresh:
- On the device, tap SettingsGoogle Device Policy.
- If Background App Refresh is off, tap On .
- Open Google Device Policy and tap Menu Status.
- If the device doesn't automatically try to sync, tap Sync .
If you are trying to use a third-party app, you might need to refresh your sign in:
- Open the app and sign out the account you use for work or school.
- Sign in to the app again.
Related topics
- Get corporate apps on iOS
- How your iOS device is managed
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